09-20-2013 08:38 AM
When I answer the phone I hear nothing at all. But, if I put it on speaker phone I can no problem at all hearing the person calling me.
I reinserted the battery but it did nothing to fix it.
Any advice to fix the problem? It is seriously annoying.
09-22-2013 02:45 PM
I recommend that you attempt to boot into Safe Mode:
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, see what happens.
If the behavior ceases, then think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.
But if the behavior continues in Safe Mode, then you may need to consider more drastic actions -- WIPE, OS Reload, BBSAK Wipe/Reload, and the "Bare Bones" OS Reload Process. To prepare, you should be sure that you have a full backup to your PC...please review the Backup link in my auto-sig on this post for instructions.
Good luck and let us know!