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BlackBerry® OS Smartphones

New Contributor
Posts: 3
Registered: ‎11-02-2010
My Device: Torch 9800
My Carrier: AT&T

Can't highlight or delete a range of messages

Manual states to:

To delete a range of messages, highlight a message. Press and hold the Shift key. On the trackpad, slide your finger up or down. Release the Shift key. Press the key > Delete Messages.


Sliding doesn't highlight and tapping only opens the last email. Suggestions?