04-22-2008 03:49 AM
04-22-2008 05:43 AM
04-22-2008 03:21 PM
04-22-2008 10:49 PM
I have the same problem. I just got the BB Curve 8310 today. I put the software disk into my laptop which has Windows Vista and the software would not install. I tried it multiple times, and every attempt I got this message:
"The wizard was interupted before Blackberry Desktop Software could be completely installed.
Your system has not been modified. To complete installation at another time, please run the setup again.
Click finish to exit the wizard."
I did not do anything on my computer after I pressed install. I do not know what could be interupting it. Any help would be appreciated. Thank you.
04-22-2008 11:33 PM
Hi All, Just bought the 8310 Curve for my wife. I called tech support and he seemed relieved that I was using Windows XP and not Vista. He also said that 4.3 hasn't really been proven yet and they don't as yet provide support for that version (4.3). Maybe it's the Window's Vista that is the problem, just guessing. Good luck. I'd like to know if it matters that I'm restoring my wifes Curve without the SIM card in it. Anything I should be concerned about?
Thanks in advance,
05-07-2008 05:22 PM
05-14-2008 10:09 AM
05-14-2008 05:52 PM
Hi, I too bought an 8310 today and have spent so far 6 hours trying to install on Vista using every twist available via the Blackberry so-called support pages and have got nowhere. Naturally, I'm delighted with their sparkling product; reading the postings on this topic, it seems doubtful that anyone will be able to resolve the problems we individually face, however, for good measure I'll add mine.
In my latest attempt I downloaded 4.3 from the website (without media player), extracted all files as a .zip and ran the executable as Administrator. It runns the installer right to the end (I guess) then gives me "Error 1935. An error occured during the installation of assembly component (97.... F18E) HRESULT 0x80073683". It then rolls back and kicks me out.
Pretty hacked off, shame they don't offer any 'real' support. Sign of the times, i guess. John
07-05-2008 12:46 AM
hi i am having the same problem. i have tried installing al version from the bb website and thy downloaded but didnt work. i have also tried installation from the origibal cd that comes with the bb and it does not install. anyone knows the solution?? when will this be sorted?? both microsoft and bb dot have any ideas yet? i have been on the website of both.