11-19-2012 01:04 PM
11-21-2012 03:12 PM
Hi AZelenkovich and welcome to the BlackBerry Support Community Forums!
To clarify, are you unable to lauch the installer package on your computer? Do you get any error messages when you launch this?
11-23-2012 12:01 AM
11-30-2012 08:24 AM
This site should be accessed via your computer. Also, if you are still having problems accessing the site, try going to www.blackberry.com/go/softwaredownloads instead.