08-24-2009 02:35 PM
A few days ago, I deleted a few of the categories I used for the contact database on my device (Work, Restaurants, etc). Now, when I look to send an email or call one of those contacts that used to be in a deleted category, I can't use the "quick find" (or "quick fill," not sure what Bberry calls it) to type the first few letters of the person's name. I can still find them if I go to my address book and scroll far enough to find the name, and then send a message or call, but only then.
How can I fix this so contacts that used to be in "Work" or "Restaurants" pop up once again just by typing the first few letters?
Been a happy Bberry 8330 Sprint Curve user for a year, until it froze this morning (different post/thread). Found this forum, thought I'd post this question too. Thanks!
08-24-2009 05:00 PM
Hi and welcome to the forums!
A couple of things to try. First make sure you are not accidentally filtering your contacts. Clear any check boxes in your contacts-filter option. Second, if that doesn't work try pulling the battery out with the device ON. Wait about a minute and put the battery back in. Let the BB completely restart and see if that doesn't help. Clears out the memory and refreshes the BB; like rebooting your pc. When you have anomalous behavior in your BB a battery pull often helps to clear it up too.
Happy to have you here and let us know how it goes!
12-24-2009 01:59 AM
Have you thought about restoring your address book from a recent backup prior to when you deleted those categories? Also make sure you don't hav any filters checked "on"