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Contributor
Posts: 28
Registered: ‎06-15-2011
My Device: Tour 9630
My Carrier: Sprint

Can't receive MMS, pictures...

Rockin' a BB Curve 8520 on Cincinnati Bell Wireless. All of the sudden I can't receive MMS messages. Got text, no pics, et al. Get a "cannot retrieve error". Is it my phone, carrier, or me? Thoughts? Thanks!

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Can't receive MMS, pictures...

Hi Jaroam

 

 

Please go through this Knowledge Base Article regarding your issue or else you had to contact your Carrier :

 

KB15700 : Unable to receive MMS messages on the BlackBerry smartphone.

 

 

Prince

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