04-12-2013 04:23 PM
I can receive pictures through BBM but I cannot receive them through text. I see an X beside it. it says
Subject: no subject
***Not Retrieved Yet***
When I click download now it doesnt work. Please Help. I have a Blackberry Torch 9800.
04-12-2013 04:47 PM
Hi and Welcome to the Community!!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Resend Service Books
3) Batt Pull Reboot
Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support and to be sure you are subscribed to a data plan that is adequate to enable the MMS service.