10-22-2012 11:28 AM
Ever since I upgraded my BB Bold 9900 to the new SW version (about a week ago), I haven't been able to reliably send bbm messages (they take at least a couple of hours to reach their intended destination, but I am able to receive bbm messages from contacts instantly). Also, a few times, sending email messages was significantly delayed.
The new SW version is 7.1 Bundle 1646 (v220.127.116.113, Platform 18.104.22.1683).
I went to the Host Routing Table in my settings and re-clicked the "Register Now" option. Unfortunately, it didn't do anything.
Any feedback you can provide will be greatly appreciated.
11-16-2012 04:27 PM
Hi and Welcome to the Community...apologies for the delayed reply...hopefully you already have resolved this, but just in case!!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Delete and Resend Service Books
3) Batt Pull Reboot
Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support.