11-19-2012 03:30 PM
Help ..I have a Blackberry 8520,my problem is I can't send an email,I can received but I can't reply using my Blackberry.Some features are not available too like facebook and my BBM is not working as well.. I really need help! If anyone can help me with this will be truly appreciated.Thanks in advance
11-19-2012 04:24 PM
Hi and Welcome to the Community!!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Delete and Resend Service Books
3) Batt Pull Reboot
Hopefully that will get things going again for you! If not, then you should try deleting and re-adding your BIS configuration for the affected email accounts. Otherwise, you should contact your mobile service provider for formal support.