Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎10-04-2009
My Device: Not Specified

Can't send pictures

When I go into media on my BB Curve 8310 and look at pictures, the menu button will not work. It wont let me send pictures through text or email, view the next picuture, or even change a picture to the wallpaper. Does anyone know how to fix this?
Forums Advisor III
Posts: 1,388
Registered: ‎05-29-2009
My Device: 8330

Re: Can't send pictures

Welcome to the forums Smiley Happy


Have you tried a Battery Pull:
1. Remove the battery while phone is turned on
2. Wait a few seconds before inserting it again
3. Allow the long boot up process to finish (takes a few minutes usually)

This clears most software issues that occur on blackberries from time to time. You could also use Quickpull, a free app that simulates a battery pull without physically removing the battery: http://software.crackberry.com/product.asp?id=27660
A battery pull reclaims memory lost during application usage and clears minor software errors that creep in over time. The blackberry runs an OS just like your PC runs windows and the battery pull is the equivalent of a reboot/restart on your computer.

Please remember to:
1. Mark Accept as Solution on the appropriate post once your issue has been resolved
2. Give Kudos to helpful posts (click the star next to the post)
Thanks Smiley Happy
New Contributor
Posts: 2
Registered: ‎10-04-2009
My Device: Not Specified

Re: Can't send pictures

I've tried this and it doesn't work, thanks though!
New Member
Posts: 1
Registered: ‎07-26-2011
My Device: Bold 9780
My Carrier: KPN

Re: Can't send pictures

I have a sortlike problem!

The latest part of my pictures in my map can't be send. (not as attachment at an e-mail, not in a whatsappchat enz.)

If i go to the picturemap i don't get an option with 'send' -> e-mail, textmessage, twitter, facebook, bluetooth)

this is only for the last few pictures.

I've looked properties en everything is the same at each picture.

whatsapp gives the following report: 'image file type may not be valid'.

What can this be? Can anyone help me?