Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Member
Posts: 1
Registered: ‎01-09-2014
My Device: Curve 9320
My Carrier: 01245442155

Can't set up Gmail on Blackberry curve 9320

I keep getting 'update failed' when I try to set up my gmail account.  Please help as I need to be able to access my emails on my phone.

Highlighted
Hall of Famer III
Posts: 57,532
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Can't set up Gmail on Blackberry curve 9320

Hi and Welcome to the Community!

 

From your BB Browser, please try www.blackberry.com/integrate. Failing that, please contact your mobile service provider for formal support.

 

Good luck!



Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................
New Contributor
Posts: 2
Registered: ‎05-01-2014
My Device: Curve 9320
My Carrier: Vodafone

Re: Can't set up Gmail on Blackberry curve 9320

This might seem like an obvious thing to try , but I was having the same problem, after setting up a yahoo account with no trouble i got the same message trying to set up gmail. All I did was to set up gmail under "other" accounts on the wizard and it set up first time.