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BlackBerry® OS Smartphones

Posts: 10
Registered: ‎11-02-2012
My Device: Blackberry Bold
My Carrier: Bell

Can't set up email on my new BB Bold

I ran over my Blackberry 9300 with my wheelchair!  Bought a Blackberry Bold.I am trying to set up my email but it doesn't work because "there is another blackberry with the same email address,etc".  What do I do?  I am technically handicapped to put it mildly!!!!Thank you

Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Can't set up email on my new BB Bold

Is your old BlackBerry still functioning?  If so, you can do a device transfer using BlackBerry Desktop Software.  If not, try typing www.blackberry.com/integrate in the browser of your new BlackBerry.  You should be able to set up your email address using that method.



Let us know if that helps you.  Smiley Happy

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