11-18-2012 06:25 PM
I can't sign into BlackBerry I.D. I've reseted the password multiple times & I can sign in on the computer, but not on the phone. I think I've been blocked from logging in... Please, help me.
11-18-2012 07:18 PM
Hi and Welcome to the Community!
Please refer to this:
But, what exactly happens when you try? If there is an error message, the exact and complete content of that would probably be most helpful indeed.
Good luck and let us know!
11-18-2012 08:29 PM - edited 11-18-2012 08:56 PM
When I try to sign in, a message, which says "Unable to login to your Blackberry ID Account, pops up...
Also, I followed the steps from the reference that you gave to me; but I still cannot sign into my Blackberry I.D. account. I don't know what else to do.
11-19-2012 09:16 AM
Given that error message, see if this KB has anything of use: