Thank you for visiting the BlackBerry Support Community Forums.
BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)
BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.
"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."
- Kevin Michaluk, Founder, CrackBerry.com
Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.
11-18-2012 06:25 PM
I can't sign into BlackBerry I.D. I've reseted the password multiple times & I can sign in on the computer, but not on the phone. I think I've been blocked from logging in... Please, help me.
11-18-2012 07:18 PM
Hi and Welcome to the Community!
Please refer to this:
But, what exactly happens when you try? If there is an error message, the exact and complete content of that would probably be most helpful indeed.
Good luck and let us know!
11-18-2012 08:29 PM - edited 11-18-2012 08:56 PM
When I try to sign in, a message, which says "Unable to login to your Blackberry ID Account, pops up...
Also, I followed the steps from the reference that you gave to me; but I still cannot sign into my Blackberry I.D. account. I don't know what else to do.
11-19-2012 09:16 AM
Given that error message, see if this KB has anything of use: