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Trusted Contributor
Posts: 144
Registered: ‎01-01-2011
My Device: Blackberry Z10 White, PlayBook 16g & 64g
My Carrier: ATT

Can't sign to App World from any desktop PC

[ Edited ]

When logging in to App World from a desktop PC I get the following error

 

Unknown Error
  • An unknown error has occurred (EC )
To return to the home page please click here

The "click here" takes me back to the log in screen.  I have tried at home and at work with both IE and FireFox. Then reset password just to test. That worked but still get the same error message.  I have cleared the cache, etc. But that still doesn't help.  There is no Error Code number just the EC in parenthesis.

This has been going on for about a week.  I have no problem logging in from my phone, Torch 9800, or my PlayBook.  Both devices log in and download just fine, just can't log in from a desktop PC.
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Information Technology is fun! Play with IT.
Regular Contributor
Posts: 73
Registered: ‎01-26-2010
My Device: Blackberry Bold 9000
My Carrier: AT&

Re: Can't sign to App World from any desktop PC


I have the same problem. I wonder how many users are having this problem. 

Trusted Contributor
Posts: 144
Registered: ‎01-01-2011
My Device: Blackberry Z10 White, PlayBook 16g & 64g
My Carrier: ATT

Re: Can't sign to App World from any desktop PC no help!!!

[ Edited ]

I have seen in another thread this same error with no resolution.  All I've seen are people trying to fix a problem on the PB when it is a desktop problem not the PB!  I have had the same error from more than one desktop PC with nothing in common. What does it take to get an answer? This ec error is happening to more and more people with no help.

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Information Technology is fun! Play with IT.
New Contributor
Posts: 9
Registered: ‎01-22-2012
My Device: Torch 9860
My Carrier: Pelephone

Re: Can't sign to App World from any desktop PC

Same here.

New Member
Posts: 1
Registered: ‎03-12-2012
My Device: Torch 9800
My Carrier: Mobilink

Re: Can't sign to App World from any desktop PC

I am having the same problem. I have tried cleaing the cache, used different browsers, even restarted the computer but nothing has worked so far.