01-25-2010 06:27 PM
I just switched to a Droid, but my emails -- sending and receiving -- continue to go through Blackberry, even though I deleted my account on the Blackberry (and can't log in to it because it doesn'texist!) and Verizon deleted it for me,too. Yet for every email I send or receive, I get one from Postmaster reading:
The following message to <email@example.com> was undeliverable.
The reason for the problem:
5.1.0 - Unknown address error 550-'5.1.1 <firstname.lastname@example.org>: Recipient address rejected: User unknown in virtual alias table'
Status: 5.0.0 (permanent failure)
Remote-MTA: dns; [172.20.192.16]
Diagnostic-Code: smtp; 5.1.0 - Unknown address error 550-'5.1.1 <email@example.com>: Recipient address rejected: User unknown in virtual alias table' (delivery attempts: 0)
It's relentless anddriving me crazy! And I'mdamn sure not going to pay $50 to fix something that's broken on their end.
I've seen this problem reported on other boards outside of Blackberry, and nobody has received a solution that works. Does anyone here know what to do?
Suffering in San Diego
01-25-2010 06:45 PM
On your former BIS BlackBerry account, did you have a forwarding setup, or from your outlook, or something you can think of?
It appears, something is sending a message to your former BIS account for each email you make receive.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code
04-01-2010 07:09 PM
I am having a similar issue. I am receiving all the messages on the blackberry and in my Outlook, but everyone keeps getting the undeliverable messages from blackberry with that e-mail address (which was deleted).
I double checked any potential forwarding options from all ends (blackberry device, online, Verizon, domain host / server, outlook, etc.). There is no forwarding set up anywhere! Yet all our clients keep receiving that message and are really annoyed. And they keep calling us because they don't think we are receiving the messages when we are.