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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎09-11-2012
My Device: 9780
My Carrier: Cellcom Israel

Can't sync contacts

I used to synchronize contacts and calendar on my Blackberry 9780 using the desktop software with Outlook 2007. Lately it doesn't work with contacts. I tried to uninstall the desktop software and re-install but nothing changed. It stops on the first contact to sync and makes no progress. Need help

Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: Can't sync contacts

Hi davidleib,


Welcome to the Support Community!

Can you please provide the full error message you receive when synchronizing your contacts. Are you able to synchronize sucessfully when syncing one way either to or from the BlackBerry® Bold™ 9780 smartphone? Are your other organizers (Calendar, Tasks, Memos) able to synchronize sucessfully without the contacts selected for synchronization?





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