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Posts: 94,255
Likes: 24,337
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can't type when my Blackberry Curve 9320 switches on! Please help!

What if you try anthing like tapping the escape (the backwards arrow key right of the trackball)?

What happens... can you then move the cursor back to that box and type anything in?

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Ry_
New Contributor
Posts: 9
Registered: ‎06-17-2014
My Device: Curve 9320
My Carrier: Vodacom

Re: Can't type when my Blackberry Curve 9320 switches on! Please help!

The escape key doesn't do anything

Posts: 94,255
Likes: 24,337
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can't type when my Blackberry Curve 9320 switches on! Please help!

OK, I don't know then.

 

You might should no contact Vodacom, perhaps there is a hardware problem we can't resolve here.

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Ry_
New Contributor
Posts: 9
Registered: ‎06-17-2014
My Device: Curve 9320
My Carrier: Vodacom

Re: Can't type when my Blackberry Curve 9320 switches on! Please help!

Yeah it would seem so. It seems as if the only button that works is the power button, otherwise nothing. Thanks for your help though

 

Posts: 94,255
Likes: 24,337
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can't type when my Blackberry Curve 9320 switches on! Please help!

Well, didn't you say at times you're able to type in the PIN, then unable again ,etc.?

 

I don't know if this hardware or not, but it seems to be.

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1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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Ry_
New Contributor
Posts: 9
Registered: ‎06-17-2014
My Device: Curve 9320
My Carrier: Vodacom

Re: Can't type when my Blackberry Curve 9320 switches on! Please help!

Well now it let me type it in... I'm typing from my phone now, but I know this problem isn't resolved. The next time I switch my phone off and back on, it will be back... Also just now when trying to type messages on bbm, the message would automatically send at random while busy typing it, usually only sending one letter at a time, but now it's working. The problem must lie in my keyboard, it somehow fixes itself after a long time, but after I switch it off, it stops working again
Posts: 94,255
Likes: 24,337
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can't type when my Blackberry Curve 9320 switches on! Please help!

I'm thinking it's a keyboard issue as well...

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
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PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Ry_
New Contributor
Posts: 9
Registered: ‎06-17-2014
My Device: Curve 9320
My Carrier: Vodacom

Re: Can't type when my Blackberry Curve 9320 switches on! Please help!

I will probably still send it in, for now, I will just avoid switching it off at all costs Smiley Tongue
Posts: 94,255
Likes: 24,337
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can't type when my Blackberry Curve 9320 switches on! Please help!

Instead of switching it off.. have you done a powered ON battery pull to reboot the device?

 

I wonder if you are extremely low on memory, and the keyboard is lagging, or not functional, during that initial start up time after you turn it on?

 

Check the File Free at Options > Status, what is the number at File Free?

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code