10-02-2013 04:39 AM - edited 10-02-2013 11:34 AM
The update stops after backup is completed. My connection is smooth, broadband. I have also downloaded the direct update link from Vodafone Australia http://au.blackberry.com/support/apps-and-software
I had the same issue earlier when updating from OS6 to OS7, back then it used to stop mid backup. I had to get help from blacberry Canada to get it done, but I forgot the procedure.
I have tried almost everything but a hard reset which I don't want to. The update only shows up on BB dev mgr. not on the hanset.
Solved! Go to Solution.
10-02-2013 11:33 AM
I finally got it to work without calling Blackberry, with a bit of help from here. http://forums.crackberry.com/blackberry-curve-9370
I didn't follow all the nstructions though. What I dd was as follows:
1. Delete all RIM software from program and features.
2. Delete all traces of remaining RIM program files.
3. Restart the device.
4. Install the hanset and service provider specific installation I got from : http://au.blackberry.com/support/apps-and-software
And there it was, all done.