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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎01-12-2013
My Device: Torch 9800
My Carrier: Rogers Wireless

Can't update OS on Mac

Everytime I go to the software update page, the blue button labelled "Update your softwware" dissapears in a split second, or when I click on it.


I'm at this webpage: http://ca.blackberry.com/software/smartphones/update.html


I've tried with both Chrome and Safari. 


How do I update my software?

Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: Can't update OS on Mac

Hello Pbrk


Welcome to the forums. 


Sorry to hear about your issue. Have you tried using Internet Explorer? You can also have a look at the below blog post that may help you with doing a software update using the BlackBerry Desktop Software. 




Hope this helps. Let us know if you need anything else. Have a good day. 




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