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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎06-18-2013
My Device: 8520
My Carrier: unlocked

Can't use BBM

Hi guys,


Had a 9300 a year back and was no problem to set up. Right now I have a spare 8520 and I can't use BBM. It says something about blackberry id and I do not have App World on the phone. Is there a fix?

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Can't use BBM

Hi jsdduddy


Welcome to BlackBerry Support Forums



Which version of BBM you have installed in your Curve 8520 ?


If you have BBBM 7 or higher then you have to login with your BlackBerry ID that you used for the first time during the initial setup on your Curve 8520 .


let us know if you have any questions.


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