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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎05-05-2012
My Device: PlayBook
My Carrier: Vodafone

Can't use my visa or Mastercard to buy applications

I have a playbook and tried to buy any application from application world but it always give me an error message(12000) when I input my visa. Or Mastercard information noting that I am in Egypt.

Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: Can't use my visa or Mastercard to buy applications

Hi magreiss,


Welcome to the Support Community!

The following KB article should provide more information on the Error ID 12000 you are receiving in BlackBerry App World™ storefront on your BlackBerry® PlayBook™ tablet. ""Error ID 12000" is encountered when attempting to complete a purchase on a BlackBerry device" http://bbry.lv/La11L1

The link in the article to information on source currency types that are supported should help.





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