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New Contributor
Posts: 3
Registered: ‎05-23-2008
My Device: Not Specified

Can't view email attachments

I'm running the email redirector and my messages are being forwarded but attachements aren't included.  Is this an issue with my service provider?  Do I need some type of third-party app to make it work?
Forums Advisor I
Posts: 661
Registered: ‎04-02-2008
My Device: Curve 8900

Re: Can't view email attachments

When you use the Redirector to receive messages attachments won't be viewable.
New Contributor
Posts: 3
Registered: ‎05-23-2008
My Device: Not Specified

Re: Can't view email attachments

Kinda defeats the purpose of having email.  Oh well...
Forums Advisor I
Posts: 661
Registered: ‎04-02-2008
My Device: Curve 8900

Re: Can't view email attachments

It is only this way when using the Redirector. If you configure your e-mail account in BIS or BES, then you will be able to view attachments if they are supported. It is just the Redirector method doesn't send the attachments.
New Contributor
Posts: 3
Registered: ‎05-23-2008
My Device: Not Specified

Re: Can't view email attachments

I use Outlook at work.  Can I set up my account in BIS that will forward my work emails with attachments?

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Forums Advisor I
Posts: 661
Registered: ‎04-02-2008
My Device: Curve 8900

Re: Can't view email attachments

You should be able to as long as you have the proper server settings, etc. You could also set up your BlackBerry specific e-mail account (username@carrier.blackberry.net) and then set up a rule to have your messages forwarded to that blackberry e-mail address. This will bring the attachments and it will still be instant delivery.