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New Member
Posts: 1
Registered: ‎02-05-2012
My Device: Blackberry Torch 9300
My Carrier: Telus

Can't view mail in inbox subfolers

Hi gang.


I'm a bit new with working with BB's so my question might be a simple fix.


I was recently given a BB torch for work and am able to get my inbox email fine but I have several subfolders that I have created to organize my incoming emails. I can see the folders on my BB but can see any emails that are in there, I've checked some of the email settings and the reconsile settings but there is no were that I have found on the BB for me to chose the folders I want to reconsile. Is there some place I havent' checked? or do I have to use the Desktop manager to reconsile my subfolder emails?


Thanks for your help.



Posts: 95,509
Likes: 24,546
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can't view mail in inbox subfolers

For a personal BIS account, on the main Inbox folder mail is pushed to the BlackBerry.


If you are on a work BES account device, please contact your BES or IT Admin.

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