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New Contributor
Posts: 3
Registered: ‎01-12-2009
My Device: Not Specified
Accepted Solution

Can't view phone numbers

I need to download my contacts to my desktop and then be able to view them. I think they are downloaded. I can find no way to view them. When I try, it says I cannot open an .ipd file. I attempted to open using WORD and that didn't work of course. Now, each time I save my contacts, they save as a WORD file. All I want to do is simply view and print my phone numbers that are in my Blackberry. Help? Thanks.

Posts: 96,070
Likes: 24,622
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can't view phone numbers

That IPd file is a backup file.

 

You need to sync your BB contacts to Outlook or Outlook Express on your PC, using Desktop Manager.



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New Contributor
Posts: 3
Registered: ‎01-12-2009
My Device: Not Specified

Re: Can't view phone numbers

That was a huge help. Thank you! Ran into another issue. It says my "application is configured for wireless synchronization". I haven't been able to figure out how to reset that.
Posts: 96,070
Likes: 24,622
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can't view phone numbers

In your address book Options > Email Reconciliation > Wireless Reconcile - OFF.

 

Are you on a BES, corporate server for your email?



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 3
Registered: ‎01-12-2009
My Device: Not Specified

Re: Can't view phone numbers

I was on the corp server. I am switching jobs. I will be in another field so I do not want to keep the business contacts, only my personal contacts. Hoping to do that without having to write them all down. Looks like I got everything with your help. Thank you so much.
Highlighted
Posts: 96,070
Likes: 24,622
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can't view phone numbers

You are very welcome.

 

Enjoy.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code