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New Member
Posts: 1
Registered: ‎12-30-2012
My Device: Curve
My Carrier: Vodacom

Can't watch FZTV.Mobi

Can someone please help me, i can't seem to watch fztv.mobi on my BB, i have already changed all my settings aswell as downloaded UC browser. I keep getting a message that says 403 error. Thanks

Hall of Famer III
Posts: 57,244
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Can't watch FZTV.Mobi

Hi and Welcome to the Community!

 

Apologies for the delayed reply...hopefully you already got this resolved, but just in case...


Here is a KB that discusses that error:

  • KB03956 "HTTP Error 403: Forbidden" appears on the BlackBerry smartphone when attempting to access a website using BlackBerry Browser

All of this seems to indicate that their is an IT Policy on your BB that is restricting this access...and only the IT Policy owner can change the policy to allow you access. If you are a member of a BES environment, then you need to talk to your BES admins.

 

If you are not on BES, then there may well be a latent IT Policy on this BB that has this restriction...and removal of the IT Policy is the only way to cure your situation.

  • KB30076 How to check for an IT Policy on a BlackBerry smartphone
  • KB14202 How to remove an IT policy from a BlackBerry smartphone

Good luck and let us know!



Occam's Razor nearly always applies when troubleshooting technology issues!

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