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New Member
Posts: 1
Registered: ‎10-02-2012
My Device: BB CURVE 9300
My Carrier: ALTECH/MTN

Cannor connect to bb app world

Please help me. When I want to go into my bb app world on my phone I get the following IRRITATING MESSAGE:

We cannot connect you to BlackBerry App Worls. Please ensure that your device is connected to the wireless network and try again. Then after waiting an eternity it comes up with the message that I need to update something (to quick to read and then it "ok'S" itself and Im back to square one.....can anyone please tell me what to do???

 

thanks

Sukie

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Posts: 94,493
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Cannor connect to bb app world

Go to Options > Advanced > Applications and scroll the AppWorld application and don't click on it, just scroll to it. Click Menu > Delete and remove the application.

Now, do a reboot: With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.

Finally, use your BlackBerry browser to go to www.blackberry.com/appworld and download/install the AppWorld application again.

After installation and possibly another reboot, try again to login to AppWorld.

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