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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎12-24-2008
My Device: Not Specified

Cannot Access BB Messenger Icon/Folder

BBM came preloaded on the Bold.  For some reason I cannot open the BBM icon.  The main screen shows that I have several contact requests, but it will not allow me to open the icon/folder.  Can I delete BBM and reload the app?   
Forums Veteran III
Posts: 4,526
Registered: ‎10-16-2008
My Device: Bold - T-mobile

Re: Cannot Access BB Messenger Icon/Folder

If you have your handheld OS downloaded and installed to the pc, desinstall the applicaton,  go to desktop manager, application loader and install it again. 
If I help you with any inquire, thank you for click kudos in my post.
If your issue has been solved, please mark the post was solved.
New Contributor
Posts: 5
Registered: ‎12-29-2008
My Device: Not Specified

Re: Cannot Access BB Messenger Icon/Folder


No application opens when I press the BlackBerry Messenger key!!

At the begging the BBM was working normally but one day I was not able to open the folder anymore. On the main screen I can see someone is talking to me but I can't open the app in order to answer Smiley Frustrated What can I do??


I'm new whith Blackberries, so I dont know what's "handheld OS" and how to manage my phone through my computer.

Thanks in advance