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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎12-31-2012
My Device: 9780
My Carrier: Telkomsel

Cannot Answer and Recieve Call

Hai, i am having problem with my 9780, it cannot receive or make any call.. if there is any incoming call, i cant answer it with a green button and also with BB button -> answer. And when i was tryring to make a call, i can hear my opponent voice but they cant hear me, the touchpad also cannot be moved from Mute button..


could any of u give an idea of what is going on?

Guru II
Posts: 22,043
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS; PlayBook w/OS
My Carrier: AT&T

Re: Cannot Answer and Recieve Call

Have you tried rebooting the device by removing the battery?

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