11-06-2008 02:15 AM
just got a new blackberry curve 8330.
installed the desktop manager, upgraded to 4.6
setup the redirector for my outlook account and the email sync works.
calendar doesn't sync.
I can go to the options screen for my outlook email on my blackberry and it shows that wireless sync is turned off, but when I highglight it to turn it on, it doesn't give me the option. all it does is give me a "save, close, or full menu" option.
why doesn't it let me turn the wireless sync on?
Solved! Go to Solution.
11-06-2008 02:32 AM
Are you synching with a BES (receving corporate email from your IT department)?
If you're just receiving email through a personal account thenn you won't be able to use the wireless sync feature
11-14-2008 01:42 AM
Well the Redirector just redirects email, not any other data.
You can setup the Sychronization options to sync with the calendar in Outlook though
11-14-2008 01:55 AM
ahh, didn't know that only email was being redirected.
where do I find the syncronization options (blackberry or desktop manager?) and will it be able to sync wirelessly?
11-14-2008 02:16 AM
No wireless sync is only if you're on a BES
If you have Desktop Manager 4.6 you can setup the Sync options by going into Synchronize |Synchronization | Synchronize.
Which version of Desktop Manager do you have?
11-14-2008 08:18 PM
I have Desktop Manager version 4.6
I pretty much know how to sync when the device is connected.
thanks for helping to clarify that wireless calendar sync is not possible unles I have my own BES at home.
I think I'll tell that to the Verizon salesman who sold it to me. he obviously didn't know the truth.
you're help is much appreciated.
11-15-2008 11:02 AM
01-22-2009 10:24 PM
01-23-2009 12:19 PM
The BES is server that's installed by your IT department to synchronize your email data with your BlackBerry. If you ask youf IT department if they have a BES they would be able to tell you.
From the way you described it you just setup your device to sync with your webmail. Doing it this way will only poll your mail every 15 mins or so to check and see if new messages arrived. No other will come through wirelessly. You would have to sync with the Desktop Manager to get your Calendar, Tasks, and Address Book information onto the BlackBerry.
With a BES you'd get real-time, near instaneous delivery of your email, Calendar, Tasks, and Address Book information. So if your IT department does have a BES they can create an account for you and then just give you an Enterprise Activation password to activate your BlackBerry on the BES.