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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎02-18-2013
My Device: Blackberry Curve 9300
My Carrier: Koodo mobile

Cannot Get E-mail Set up

The email address that my wife associated with her BB when she recieved it, was hacked and no longer can be accessed.  I was trying to reset ner BB id but was un successful, and had to wipe her handheld.   During setting up again it updated to the 6.0 OS.  Now the email set up will not work.  Can anyone advise of  an alternate way to set up an email address?





Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Cannot Get E-mail Set up

Hi msav


Welcome to BlackBerry Support Forums



First Register your Device with your Carrier Network :

KB00510 : How to register a BlackBerry smartphone with the wireless network


Reboot your device by removing the battery while your device is Powered On , after reboot from your BlackBerry browser browse to www.blackberry.com/integrate and try to add the email account that you want.


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