09-06-2011 11:26 AM
I updated from 9650 to 9930. I had a group in my contacts which migrated to the new phone. I needed to add a new contact, and then add them to this group. The contact creation works fine, but when I try to add the new contact to the group on the 9930 (OS7), I cannot save the group with this change. I select "save", but nothing seems to happen. I continue to get a dialog box with "Save/Discard/Cancel" options, but the phone only responds to cancel or discard.
So then I tried to create a new group on my 9930. I was able to add one contact to it and save, but when I tried to add a second, I simply cannot save the group with this change. I rebooted the phone and tried again, to no avail. Anyone else having this issue?
09-30-2011 02:24 PM
The only workaround is to create an all-new group and add all of the members you need when you create it.
Example: You have a group now (group A) with 5 members. You want to add a sixth member.
You have to create a group B, and add all six members during the initial creation. Do not save until you have all 6 members. Then you can delete group A.
Nonsense, I know, but it is the only workaround I could use.
Basically you cannot edit the group after it is created and saved.
10-03-2011 11:38 AM
THANK YOU for that very fast reply. Creating a new group is inefficient - especially when I was able to add new members to groups with my old Blackberry. In fact, the option still exists on OS7 to add TO an existing group - it simply doesn't work.
I sincerely appreciate your post and your workaround, but hope that RIM repairs this on their software update.