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BlackBerry® OS Smartphones

New Contributor
Posts: 5
Registered: ‎02-11-2010
My Device: Bold 9700
My Carrier: Rogers

Cannot Select Profile for Wireless Service Provide in Desktop Manager 6.0

I have a a Blackberry Bold 9800 running the latest firmware and Desktop Manager 6.0


I want to use my BB as an IP Modem, so using the Desktop Manager software I select from the Tools Menu "Mobile Internet Settings".


I am presented with window in which I am supposed to select my profile ie. Carrier.  Unforturnatly the list is empty.


I cannot even add a profile.


I know I have seen this function before.


I un-installed the Desktop manager, deleted any previous BT COM ports, etc


Any suggestion would be helpful.  Also I have included a picture below: