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Contributor
Posts: 36
Registered: ‎08-08-2008
My Device: CURVE 8310

Re: Cannot Sync MS Outlook Calendar with Desktop Mgr 4.3.017

Thanks for the quick reply.  I did install DM 4.5 without media manager per your recommendation.  I had the same result: unable to Sync with MS Outlook 2000.  Will uninstall 4.3 and reinstall 4.5 one more time to see if mayble I didn't do something correct.

 

Thanks for hangin in there with me!

 

-Ken

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Cannot Sync MS Outlook Calendar with Desktop Mgr 4.3.017

Ken, make sure you go a clean uninstall, use the link in this post.

Thanks

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Contributor
Posts: 36
Registered: ‎08-08-2008
My Device: CURVE 8310

Re: Cannot Sync MS Outlook Calendar with Desktop Mgr 4.3.017

Starting all over.  Will let you know when finished.  Cross your fingers!

 

-Ken

Contributor
Posts: 36
Registered: ‎08-08-2008
My Device: CURVE 8310

Re: Cannot Sync MS Outlook Calendar with Desktop Mgr 4.3.017

OK, back.  Just did the clean uninstall and re-installed 4.5.  As I did the sync configuration, I only had the choice of:

<NONE>

ASCII IMPORTER/EXPORTER

YAHOO

 

What do you suggest?  Thanks again!!!

 

-Ken

Contributor
Posts: 36
Registered: ‎08-08-2008
My Device: CURVE 8310

Re: Cannot Sync MS Outlook Calendar with Desktop Mgr 4.3.017

Just noticed my Message Subject above is not completely accurate.  DM does not recognize any part of Outlook: contacts or calendar!
Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Cannot Sync MS Outlook Calendar with Desktop Mgr 4.3.017

[ Edited ]

Ken,

Try this.

in the command prompt, type regsvr32 atl.dll

It should give you a Successful or Failed message.

If it registered successfully, then do a restart of your machine

If it didn't register successfully, it's potentially and probably an issue with Outlook

 

FYI - atl.dll is the file that Outlook uses to communicate with other programs. 

It stands for Active Template Library. If this file is corrupt, unregistered, or missing, Desktop Manager will not function as intended.


Just got your PM 4.2 download here:

 

https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22 

 

Let me know!

Thanks,

Message Edited by Bifocals on 09-10-2008 09:39 PM
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter

Highlighted
Contributor
Posts: 36
Registered: ‎08-08-2008
My Device: CURVE 8310

Re: Cannot Sync MS Outlook Calendar with Desktop Mgr 4.3.017

DONE...in the command prompt, type regsvr32 atl.dll

DONE...It should give you a Successful or Failed message....WAS SUCCESFUL

DONE...If it registered successfully, then do a restart of your machine...DID RESTART

 

STILL DIDN'T WORK.

BUT, THANKS FOR THE LINK TO 4.2!!

IT IS BACK TO WORKING AGAIN AND HAVE UPDATED 4 OR 5 DAYS WORTH OF DATA!

 

AS ALWAYS, THANKS SO MUCH FOR BEARING WITH ME!