04-26-2013 05:58 AM
I never had any problems before but recently wwhenever I try to sync my Bold 9700 I am getting the following error message:
CRADSDatabase ERROR: (C:\Users\......\AppData\Local\Research In Motion\Blackberry Desktop\XCPCSync.OEM\SyncSDK.209.601\Translators\R
I have updated my Blackberry Desk PC software to version 7 hoping that the problem sorts itself out but I still got the same message and the Version Number is still being shown as 5. I have uninstalled version 7 and reinstalled it but I am still stuck. Any help please?
04-26-2013 06:01 PM
Hi and Welcome to the Community!
I don't find your error message in the public KBs...you might be more lucky:
Otherwise, I suggest this thread:
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.