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New Contributor
Posts: 3
Registered: ‎01-09-2013
My Device: BOLD 9900
My Carrier: Vodafone Egypt

Cannot backup BBM contacts from BB 9780

Cannot backup BBM contacts from BB 9780, "backup" option is not listed within options on the BB

Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: Cannot backup BBM contacts from BB 9780

Hi MayAzab,


Welcome to the Support Community!

What version of BBM do you currently have installed? If you are using BBM 7.0, the backup and restore is automatically done over the wireless network with your BBM contacts, profile and groups all automatically associated with the BlackBerry ID you are using. This user guide has more information on the new features. http://bbry.lv/W32Elo


Let me know if this helps.



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