05-03-2011 08:36 AM
05-03-2011 03:58 PM
exactly the same issue. been on the phone with customer support for 20 mins but still not solved. thinking to replace the hand set but i don't think this will resolve the issue. weired thing is... wifi works for the app world etc but doesnt work for browsing!
please post the solution if u come across any.
05-03-2011 04:01 PM
05-03-2011 04:11 PM
Well, that's two carriers then. And I'm kind of relieved to see that it affects the Torch and another carrier. This makes it much more likely to be the OS itself.
I was on the phone with Orange BB support and they couldn't resolve it either. I have already raised it as a bug report on the Beta Zone, but this doesn't help if it isn't.
Hopefully someone from RIM can help us out…
05-03-2011 04:17 PM
Have a look at this....
we aren't the only one with this issue, if you google the problem there are many ppl complaining about it. BB guys haven't responded to this. friend got torch from Vodafone-Ireland and he doesn't have this issue (he is on the older version).
My courrier are happy to replace the hand set. I'm thinking to replace the handset (i only got this 2 days ago!!) and the new handset will have the older OS. if it works with the old OS then i won't bother updating the OS. I don't think there is anything you can do on the settings to get it working and as u said - there have to be something to do with OS. there is no way that your carreer is causing this prob.
Pls post the solution if you find one.
05-29-2011 05:25 AM - edited 05-29-2011 08:44 AM
I had experienced the exact same problem with my bb. BUT I FOUND A SOLUTION
Try doing a 'soft' reset to your phone by pressing ALT, Right aA button and Delete at the same time.
I did this just out of chance, and it fixed my brower problem on the new OS6 software.
Hope this helps
05-29-2011 04:51 PM
05-29-2011 10:03 PM