07-01-2011 07:51 PM
04-11-2012 12:31 AM
I had the same problem "BB browser not working on Wi-Fi but works perfectly on mobile data network". My phone is a BB Torch 9800 on OS 6 and my mobile provider is Maxis in Malaysia.
I spent a lot of time trouble-shooting and even resetting the phone back to factory settings but none of these works. I seem to have found the glitch and also a solution to this problem and would like to share:
1. To setup a BB smartphone properly with the correct service books, you need to have a mobile data service. And they will provide you the correct APN settings to key into your phone.
2. The actual problem seem to lie with the Wi-Fi router security settings. Check yours to see whether you have selected WEP(legacy) or WPA2(latest).
3. I read in one of these forums that BB has not updated their smartphones to work with WPA2 and it seem that my trusted WEP is also a problem now. I switched to "WPA only" security settings and corrected my Wi-Fi network profile on my BB Torch.
Now I can browse smoothly and super-fast on my home Wi-Fi network. It is a long time lapse to all your postings. Hope this sharing helps.