09-22-2013 08:06 AM
I have a BB 9780 Bold. I have BB Desktop installed on my Windows 8 PC and I am using Outlook for my contacts.
When I try to sync my contacts, I am asked to configure sync. However, it asks for the name of my Outlook profile, and the dropdown box has noting in it, and does not allow me to type anything into it.
MY BB desktop is version 220.127.116.11.
If there is an update, can you please advise me where to get it?
09-24-2013 09:41 AM
Sorry to hear about your issue.
Have a look at the workaround section of the following article which may help you out.
Let us know if this helps. Have a good day.