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New Member
Posts: 1
Registered: ‎08-15-2013
My Device: Torch 9810
My Carrier: Sasktel

Cannot connect my playbook or my Asus Transformer prime to Torch 9810 hotspot

I have a Asus Transformer Prime table and a Blackberry playbook (running os 2.1.0.1526). My Torch 9810 is running OS 7.1 Bundle 2508 (v7.1.0.912, Platform 5.1.0.641). Since updating my torch 9810 i cannot connect either device (playbook or asus) to the hotspot. The hotspot on my 9810 works on my laptop and my work laptop just fine. 

when it is trying to connect all it says is Obtaining IP address then it quits looking and tells me unable to connect.

 

Please help