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Contributor
Posts: 26
Registered: ‎11-04-2011
My Device: Bold 9900
My Carrier: Utility Warehouse

Cannot connect to server URGENT!

Posted on wrong section before, sorry.  Ihavegoodwificonnectionandcanaccesslotsofstuffbutforawhilecouldnotaccessfacebookorsomeofmyappsassaidnoconnection.  Nowmyemailsarenotarriving/sending.  SMSareOK. InemailsetupIgetmessagecannotconnecttoserver. WhatcanIdo?  Bold9900

livinglifewales
Posts: 94,686
Likes: 24,431
Solutions: 6,358
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Cannot connect to server URGENT!


livinglifewales wrote:

Posted on wrong section before, sorry.  Ihavegoodwificonnectionandcanaccesslotsofstuffbutforawhilecouldnotaccessfacebookorsomeofmyappsassaidnoconnection.  Nowmyemailsarenotarriving/sending.  SMSareOK. InemailsetupIgetmessagecannotconnecttoserver. WhatcanIdo?  Bold9900


I think your SPACE key may be affected as well. Smiley Wink

 

Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.



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Contributor
Posts: 26
Registered: ‎11-04-2011
My Device: Bold 9900
My Carrier: Utility Warehouse

Re: Cannot connect to server URGENT!

Gosh the space key looked ok this end (using leptop!!!!!)    Thanks for decoding.  Just diong as you suggest.  Battery out for 5 minutes??  Would putting someone else's SIM in for a couple of minutes have done this?  Although it was still not connecting to facebook befofe that depsiute everything lese seeimg ok.  Will let you know about the reboot in 5

livinglifewales
Contributor
Posts: 26
Registered: ‎11-04-2011
My Device: Bold 9900
My Carrier: Utility Warehouse

Re: Cannot connect to server URGENT!

No still no server connection.  The date and time had reverted to Friday 11.00. :-(.  Anything else I can do?  

livinglifewales
Posts: 94,686
Likes: 24,431
Solutions: 6,358
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Cannot connect to server URGENT!


livinglifewales wrote:

 Would putting someone else's SIM in for a couple of minutes have done this? 


Perhaps so.. your mobile network might have registered the new SIM card to this device.

It should have changed when you resinserted your own SIM, so you might want to call your mobile provider and ask if your device is indeed still registered on your account.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Highlighted
Contributor
Posts: 26
Registered: ‎11-04-2011
My Device: Bold 9900
My Carrier: Utility Warehouse

Re: Cannot connect to server URGENT!

Thanks for the advice - will ring them in the morning

livinglifewales