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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎11-18-2010
My Device: BB Torch

Cannot delete BBM app

Hello. I have a new torch. Moving over from the bold. After moving all my contacts through DM, I cannot find my BB icon. Its there in my application manager but I cant find it anywhere else I downloaded BBM from blackberry.com, still no icon. I searched the forum, read several posts from J sanders about a possible solution. My problem is I'm stuck because there is no option to delete BBM in application manager. I can see the app but I cannot delete it. When i tried to download a new version, it said some of the modules might cause BBM to stop working properly. I've deleted the version i downloaded with no problem. I've also done a security wipe of the device, still no joy. I've also sent service books, nothing. Can anyone help please?