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New Contributor
Posts: 5
Registered: ‎08-31-2009
My Device: Not Specified

Cannot delete messages

I cannot delete some messages (SMS and e-mails). I read them, I press the Del key... and they are still there! Can anybody help me with this?? Thank you!
Elite I
Posts: 6,269
Registered: ‎10-04-2008
My Device: STORM 9550 Verizon <><

Re: Cannot delete messages

Hello!

 

If you have pressed delete and they don't delete, then Try removing your battery - then replacing it - allSmiley Happywing your phone to reboot.


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Posts: 94,232
Likes: 24,332
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Cannot delete messages

Also, open your Messages folder > Menu > View Saved Messages.

 

If those same messages are 'saved', delete them from that folder.

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