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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎01-23-2014
My Device: Bold 9700
My Carrier: EE

Cannot dial local calls when roaming

[ Edited ]

I am working outside EU (my BB - Bold 9700 on sw v5.0) has a UK SIM).  When roaming, I can dial internationally (to several countries inc home country).  However, as of November I cannot dial within the local country (i.e. to local phone numbers in the country I am "roaming" in).  I have tried various ways of inputting the phone number (leaving or including international code) and have tried each network available by manually selecting ... same result each time ... it "disconnects" before it has tried to dial.  UK and local networks tell me there is no block - and local network said that they have had a problem before with Blackberry - hence it appears to be a software or set up issue.

Any ideas?