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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎05-03-2013
My Device: Blackberry Torch 9800
My Carrier: Optus

Re: Cannot disable password for device!

Hello, I have a BB Torch 9800 and I cant quite see the "Memory Card/Media Card" options. I cant even find this 'set "Encryption Mode > None"' As other forums have discussed. I can't see an "Advanced Options" in my Options too.


I've looked for Media Card Encryption, I've disabled all the encryptions you've said on your post.


I really can't get the lock sign 'unlocked' when im trying to disable my password.

Please help me. Smiley Sad I don't want to remove the contents in my phone, I don't want it formatted.


Could you give me instructions on how to disable the password on Torch 9800?


These are in the "Options"


-Sounds and Ring tones

-Networks and Connections


- Typing and Input


-Call Management



-Third Party Applications



I've tried clicking each one of them. Smiley Sad( PLEASE HELP ME! Smiley Sad(

New Member
Posts: 1
Registered: ‎05-13-2014
My Device: Z10
My Carrier: Vodafone

Re: Cannot disable password for device!

[ Edited ]

Disabling encryption for both device and media card works and now I have the option to disable Device password.