03-26-2013 07:36 PM
When I receive a picture as an mms from a friend, I get a "download now" button which appears and it gives me a date and time until which this picture will be available for download. I click on the download now button and nothing happens.
I went to T-Mobile and the rep restarted my phone by pressing ALT, CTRL, DEL and then when I went back to the message the picture was there in the thread. Sure enough when I got another picture message a day or two later, I got the same problem.
Do I have to restart my phone EVERY time I receive a picture message?
03-27-2013 12:49 AM
Welcome to Support Forums
Are you able to send MMS messages without any issue !
Regarding your Concern with restart, No you don't have to restart your device each time to recieve a picture message, But You should try a Battery pull restart by removing the battery while your device is powered on , wait for a min. then reinsert it back. A hard reset is able to fix most glitches within your BlackBerry Smartphone rather then a soft rest.
Try it and see if it helps.