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BlackBerry® OS Smartphones

Posts: 12
Registered: ‎10-31-2010
My Device: Tout 9630
My Carrier: MTN

Cannot edit my existing contacts on my BB9630

Hello every one,


I open up my contacts, go to any of my existing contacts on my phone, menu key, press edit and nothing happens.

It just started behaving this way.

The last app I installed before I noticed this issue was "contacts to excel" from the app world.

Thanks a lot guys.



Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Cannot edit my existing contacts on my BB9630

Hello feeldennis,


The following article will assist you regarding the issue you are experiencing with editing contacts on your BlackBerry® Tour™ 9630 smartphone:


Unable to edit or create new contacts on the BlackBerry Address Bookhttp://www.blackberry.com/btsc/KB31333


We hope this helps.


Thank you.



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