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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎08-15-2011
My Device: Bold 9700
My Carrier: Rogers

Cannot enable Bluetooth on BlackBerry Bold 9700

I've had my phone since Oct 2010, and have not had any problems connecting to my Macbook via bluetooth, or any other devices. Recently though (at least 2 months), I've had problems. I can't actually turn it on, or make it discoverable. The option for bluetooth is there, along with the other connections (like mobile network and Wi-Fi), but when I click the box, it doesn't do anything. The same happens when I try and send a photo via bluetooth- I click 'yes' when I'm asked to enable, but nothing. It's as if it doesn't even register the command to enable bluetooth. I'm not sure why it would just stop working. I know bluetooth on my computer works, and I have sent data etc from my phone before, so I'm at a loss as to what's going on.