09-11-2008 01:31 AM - edited 09-11-2008 01:33 AM
Well, for three days now my husband and I have tried all of the quick tips in the forums to try to get this bloody program to install. We keep getting "Custom action RIM_InstalloptionalITAdminfiles script error 2146827859 Microsoft VB Script runtime error.Activex co..." message. We have gone to the microsoft forum and downloaded the 5.7 patch with no success. We have uninstalled the security programs and tried to install with no luck and we tweaked the cache folder hint to. I am just at my wits end. I hate to think that I am going to have to take my Blackberry back and get a different type but that is the only other option right now.
Can anyone tell us if we are missing something?
09-11-2008 03:12 AM
What version of Desktop Manager are you trying to install? (i would recommend 4.6)
What version is your operating system? (pc - windows Vista etc)
09-11-2008 08:54 PM
Select the first one on the page.
Before you do this, make sure the prev versions are uninstalled correctly