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BlackBerry® OS Smartphones

New Contributor
Posts: 5
Registered: ‎04-04-2009
My Device: Not Specified
Accepted Solution

Cannot log into blackberry world

My wife was using the BlackBerry (9780); I am now using it. I have a BB user account, but when I enter the username and password, it tells me Ënter the username associated with this smartphone."

How do I remove my wife's name from the phone and associate mine with it?

Elite I
Posts: 6,136
Registered: ‎04-06-2008
My Device: Passport & PlayBook
My Carrier: T-Mobile USA

Re: Cannot log into blackberry world

Do a security wipe.

- Ira